
How Can Health Vendors Build Trust with Employers?
According to a recent panel of employer leaders, it is important for health vendors to be honest with employers and share their incentives.
According to a recent panel of employer leaders, it is important for health vendors to be honest with employers and share their incentives.
Trust in the U.S. healthcare system is eroding, but experts say rebuilding it is possible. They say this will require both payers and providers to prioritize empathy, transparency and personalized communication.
For all the talk about this problem, the industry has struggled to make big headway. But there are solutions — here are a few steps that make a substantial difference.
How do you know a vendor handles data properly? Fortunately, independently-audited certifications can ease your concerns about a developer’s trustworthiness.
The more the use of AI in healthcare and healthcare research becomes mainstream, the more the risks associated with AI-powered analysis evolve — and the greater the potential for breakdowns in consumer trust.
The public health community can circle the wagons and complain about the attacking forces outside. Alternatively, public health advocates can take a hard look in the mirror, get outside of their bubble, frankly identify failures and missteps, and determine how to regain the trust of an increasingly skeptical public.
Access to care isn't enough. Healthcare organizations need to build trust in order to reach underserved communities, experts said on a recent panel.
Building trust while simultaneously building products, selling, recruiting, and fundraising can feel impossible. But it's required whether you have the time or not, and it doesn’t stop no matter how big you grow.
Three ways health plans can engage, connect with, and delight their pregnant members to nurture goodwill, earn long-term trust, and foster loyal relationships that last.
GenAI will help healthcare reach its destination of efficiency and superior outcomes, but we can’t lose sight of the need for human touch, quality interactions and data to navigate us forward.
This webinar will explore how a banking platform approach could be the resource for your company.
By prioritizing user-centric design, responsible data practices, and evidence-based solutions neurotech companies can not only drive user adoption but also foster long-term brand loyalty.
Hospitals need to start thinking about ways to build patients’ trust in generative AI in order for the healthcare industry to fully harness the technology’s potential. They can do this through methods like having transparent conversations, asking for patients’ consent to use the tools and training models on internal data, experts said.
Only about half of physicians think their organization’s leaders are transparent, honest and make good decisions for patients and employees, according to a new report. To remedy this problem, the leaders of provider organizations must deploy more transparent communication lines with their physicians, as well as facilitate opportunities for physicians to nurture connections with their teams.
One in four providers said that health technology vendors haven’t kept their promises in the past year. KLAS Research debunked four common misconceptions vendors may have about why so many providers feel this way — such as the false notion that employees who weren't part of the purchasing decision feel the most disappointed by vendors or the misbelief that it's better to not make promises in the first place.
As health systems roll out new patient-facing technologies, they need to ensure that their patients are comfortable using these tools. To avoid losing patient trust, hospitals should introduce new technology with transparency and patient education at the forefront of their minds, said Aaron Miri, Baptist Health's chief digital and information officer.